Over a year ago I decided to post one of my novels on Amazon as an eBook. At the same time some Nook users urged me to post it on Barnes &Noble so I did and it was right there on their site. My novel did fairly well on Amazon – but oddly I never heard anything from Nook. Was it possible that not one Nook user bought my novel? Seemed unlikely since some Nookers had requested me to post it with B&N.
Fast forward to last week. Since Nook had shown NO results, I wanted do drop it from that platform so I could list my novel in Amazon’s KDP which requires that they have the book exclusively. So I tried to log into B&N’s author page. Surprise! It refused each of the only three email addresses I use. So I “chatted” with B&N and explained that I wanted to drop my book from their library. Of course, I was referred to another department. There followed a series of emails which culminated in – are you ready for this – a B&N representative SAID SHE COULD NOT FIND MY BOOK ON THEIR SITE and asked me for the link to it!
There was no problem finding the book. I just went to B&N and searched “Tropical Knights” and there it was. Yet B&N couldn’t seem to find it!
Now, what is the conclusion? B&N obviously doesn’t have any information on me in their data base. So B&N may have sold ten-thousand copies of my book, or maybe none but how can I know if THEY don’t know?
I am still trying to get my book OFF Nook but the emails have stopped so I have no idea of what B&N is or isn’t doing. I do know this – if I ever get my novel off Nook I will never deal with Barnes & Noble again and if you are an author I advise you to keep a close eye on their dealings. My experience with them shows a sloppy operation. You could be a Nook best-seller – and never even know it.